"We are all so appreciative of your nearly-instant customer service. A huge potential-problem was avoided in just minutes. Super happy!"

– Kari Stout Pulaski County Press


"I won't work with anyone but Surf New Media for any of our website needs."

– Melanie Walsh Horizon Publications


"Everything was fixed within 10 minutes. Wow! That is what I call customer service!"

– Bai Best Liberian Observer


"You are your team are amazing. Thank you for the fast and wonderful work. Thank you."

– Shannon Mead West Valley View


 

To bulk delete items from your site, please use the following steps below:

  1. Login to your site
  2. Click on the "Find Content" or "Content" link in the administration menu
  3. This will open a page of all the content on your site, listed in reverse chronological order
  4. Use the dropdown filters at the top of the page to narrow your listings (for example, choose "articles" to list just the articles on the page)
  5. Click the "Filter" Button
  6. Now only the articles are appearing on the page
  7. Individual click the checkboxes next to the articles you would like to delete, or click the top checkbox to select all on the page (by default 50 items are shown per page)
  8. Use the "Update Options" dropdown to choose what you would like to do with the selected content (ex: delete content)
  9. Click the "Update" button
  10. You will see a confirmation page asking if you are sure you want to delete the content
  11. If you are sure, scroll to the bottom of the page, and click the "Delete" button

 

A short video below, shows you the steps to take.

Further Information

To create an image gallery on the site, please following the instructions below:

  1. Login to the site
  2. Click "add content" link in the administration menu
  3. Choose "Image Gallery"
  4. Fill in the blanks for title and description
  5. Click the browse button to add images. You can add more than one image at a time by holding down the command key on your keyboard when selecting the images to upload.

Further Information

Our training video focuses on the basics of adding in an article, an ad, a PDF edition and basic user management. The training video is about 15 minutes long. We have found the training video as a good source for learning the initial functions of the site. We have also found that after watching the video, clients who have then tried working on their own site feel a lot more comfortable.

Please take the time to watch this video. Please note, for your own site, you will need to first login to the site with the username and password provided by Surf New Media to access the administration functions outlined in the video. Additionally, we have included our getting started guide, which is listed below the video for your download. This guide goes through a print version of adding content to your site, user management as well as some other helpful information needed to ensure a successful launch of your new website.

 

 

The Surf New Media Getting Started Guide is listed below for your download.

 

Further Information

AttachmentSize
PDF icon Getting Started.pdf793.06 KB

ARTICLE
Use articles for time-sensitive content like news, press releases or blog posts. This is the main content type for adding news to your site. It includes a title (headline), section selection, tags, byline, body, image and kicker. Your specific article content type might have more or less fields than listed here.

 

BASIC PAGE
Use basic pages for your static content, such as an 'About us' page.

 

BLOG ENTRY
Use for multi-user blogs. Every admin gets a personal blog. Not all sites include blogs.

 

CALENDAR ITEM
This is to add an event to your calendar and upcoming event block on your site. It contains a tile, event description and fields for start dates/times; end dates/time as well as options for repeating events.

 

CLASSIFIED AD
Contains a title, a body, and an administrator-defined expiration date. This is the basic module for adding classified ads to the site. Your site might have a different way of adding classified.

 

IMAGE GALLERY
Add an image gallery to the site. With this content type, you can create a gallery with a title, description and multiple photos. All images are automatically resized and placed within a responsive, online gallery on the site. Each site can have unlimited photo galleries and each gallery can house up to 50 photos.

 

PDF EDITION
Add an e-edition or special section to the site. This content type includes a title (where many just give it the date of the e-edition or the name of the special section), an image field to upload a cover image of the edition and a file field to upload your PDF. The PDFs should be a single file with multiple pages.

 

PRODUCT
Use products to represent items for sale on the website, including all the unique information that can be attributed to a specific model number. We use this content type for creating subscriptions on the site, but is normally not used when managing the site.

 

SIMPLE AD
Use this content type to add an add to the site. It includes a place to title the ad, upload the image of the ad, give it a URL and scheduling options.

 

SIMPLE AD CAMPAIGN
Advertisement campaigns have fallen out of fashion recently and can be ignored by most. This option is to make an advertising campaign where an ad is listed on the site for x-number of clicks and/or x-number of impressions.

 

SIMPLENEWS NEWSLETTER
A newsletter is very basic and has just two fields: A title and body. The title becomes the subsject line of the email, and the body is the body of the email This is mainly used for news alerts such as breaking news emails. A newsletter issue to be sent to subscribed email addresses.

 

VIDEO
Video Content (YouTube) is a way to add a YouTube video to the site. This video will appear in the video section of the site as well as a front-page block of videos is applicable to your site.

 

WEBFORM
Create a new form or questionnaire accessible to users. Submission results and statistics are recorded and accessible to privileged users. Overall, we will not ask you to use this content type. If a new webform is wanted, please contact support@surfnewmedia.com and we would be happy to add in a new form for your newspaper.

Further Information

Although this is possible, it is not necessary and overall bad practice. In short, disabling right clicking doesn't really work well, and in many cases, it ends up breaking the javascript functions on the site, such as for ads, slideshows and galleries.

The images that are shown to the user (logged in or otherwise) are scaled down to fit a specific size on the site in articles, etc. These images do not print well, so people downloading them will have no better access to the image than taking a mere screenshot which cannot be disabled.

Further Information

Google Analytics.

Surf New Media strongly recommends using Google Analytics for your website statistics. Our software integrates with Google and will provide real-time stats with better reporting than available via the server statistics.

To set up Google Analytics, please follow the steps below:

  1. Go to https://www.google.com/analytics/
  2. Click the link to sign up for an account
  3. Follow the steps provided on the sign up page

Once completed, you will be provided a code. Copy the code, and email it to support@surfnewmedia.com

Once we complete the installation, your tracking will begin within 24 hours.

 

Further Information

The black administration menu located across the top of the entire site is a series of links which manages each aspect of the site.

  1.  Click on the ADD CONTENT link in the administration menu.
  2. A new page will open, choose “Article”
  3.  Give article a TITLE
  4. SECTION Choose News, Sports, etc.
  5. FEATURED check “Include this article…” 
  6. BODY: Copy and paste an article from your computer files.
  7. IMAGE: Choose a photo from your computer, click UPLOAD
  8. Click SAVE at the bottom of page

Note: Fill in the blanks with as much information as you would like: The section you choose will put the article in the correct section of the website. The featured options will place the article to the front page slideshow. All images are automatically resized by the site.

 

Further Information

The simple answer is, "automatically."

When someone subscribes to the site they will automatically be given subscriber access to the site upon successful payment. They will retain this subcriber access for the duration of their subscription term.

Near the ending of the subscriber's subscription term, the site will automatically send out a reminder about the pending expiration. At that point, the subscriber can renew and have their subscriber access extended (again, automatically by the site).

If the subscriber chooses not to renew, their subscriber access will automatically be revoked at the end of their subscription term.

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When a new subscription is purchased, the site will notify the admin account's email of the purchase with a link to the order. You will need to be logged in as an admin to view orders on the site, but all orders are tracked and saved on the site. Additionally, your payment processor will send you an email of the transaction when it is completed.

To view orders on your site, please follow these steps:

  1. Login to your site
  2. Click on the "store" link in the administration menu
  3. In the left column are links to view orders, which will show the various orders on the site
  4. Additionally, if you click on one of the following reports listed in the right column of the store page, there are sales reports:
  • Customer reports, which will allow you to view reports for store customers
  • Product reports, which will allow you to view reports for store products
  • Sales reports, which show reports for store sales.

Further Information

Surf New Media will handle all of this under our package solutions. If there is a security update (or other update) wanted or needed on your site, please email support@surfnewmedia.com and we will handle the rest without any interuption to your site.

Further Information

Hits: Hits mean retrieval of any item, like a page or a graphic, from a website. It shows the total hits per year, per month, per day etc.

Files: Files mean total files retrieved from a web site. It is shown files per years, per month, per day etc.

Pages: Pages mean total pages called from a web browser for a website. It shows total pages retrieved per year, per month, per day etc.

Visits: Visits mean when first time web browser calls a website and view website in session it is counted as one visits. It shows total Number of person visited website per year, per month, per day etc.

Bandwidth (Kbytes): Total size of Pages/ Files viewed from a web browser is measured in Kbytes. Is called as bandwidth of a website. It is shown by per year, per month, per day, per hour etc.

Referrers: It shown referrers for a website. Referrers means request for a website arrived from which location.

User Agents: User agents mean type of browser has accessed the website like Mozilla/3.0, Netscape Etc

Countries: It shows No of Visits from different Countries. Like from India N% from US N% etc

Search String: It Shows Keywords used at different search engine for finding a websites. It shows which Keyword is used frequently to find website.

Further Information

To get an SSL installed on a website, there are several steps that need to be completed.

Step 1: A CSR needs to be generated by your host, which will be used for the SSL certificate

Step 2: An SSL will need to be purchased. You can use various vendors that are available online to purchase your SSL. Surf New Media offers SSLs through their affiliate for $75 per year if you would like. By purchasing through us, you will not need to complete Step 1.

Step 3: The SSL will be issued, which would then need to be installed by your hosting company. The cost for installation is $40 charged by the host. The installation process can take 24 to 48 hours to complete by the host, but once it is completed, your security certificate will be active on the site.

Further Information

The ad engine we use on our sites can only use images, text or flash movies for their display. None can use PDFs as they do not render within the site, and the ad engine does not accept them.  The ads can be linked to a PDF like we will be doing in your site by uploading the PDF to the server and linking the ad to the uploaded PDF document.  There are a few newspaper sites we have built that have another category for their e-editions where they upload their classified pages and similar. That would work too. 

Further Information

What can Surf New Media do for my print-to-web newspaper site?

Using Drupal for a print-to-web site is rather straight-forward, since Drupal is built to be a web publishing tool. With Drupal you can, for example:

  • Customize what kind of data you wish to have in an article. You can, for example, have not only header-teaser-body, but also newspaper section, editor, issue number, publishing date, links, etc.
  • Automatically create article lists according to selected criteria, showing latest sports articles, highest rated article during this week, all articles written by a chosen reporter, or the three latest comments on your newspaper site. These lists may be presented as frontpages in different sections of your site.
  • Set end-dates for articles, to unpublish them automatically.
  • Allow a group of users to access only some articles or only parts of articles, while another group of users may access more content on your website.
  • Use different layout themes on different parts of your website, for example to make your Life style section of your web site look different than the Sports section.
  • Automatically display recommended reading to a user, based on how that user rated previously read articles.
  • Create RSS-feeds to alert users when new content has been published.
  • Allow comments from readers to be published instantly, or after approval.
  • Allow editors, reporters and other selected users to add, edit or delete selected types of content, including comments from readers.
  • See statistics of how readers navigate your site, and where your readers come from. ...and more.

What can Surf New Media do for my web-to-print publication?

 

Using Drupal as the backbone of your print publication allows for several advantages over separating the two tasks. For example:

  • Drupal allows content to be exported in customized workflows.
  • Exporting features are numerous in the CMS, including XML, CSV, Basic TXT, DOC and Excel CSV.
  • Exporting options allow for multiple exports with different settings to allow for customized web-to-print workflows.
  • Expansive user roles and permissions allow for newsroom workflows to integrate with the CMS seamlessly.
  • Content management can be handled within the website to keep pressflows up to date.

Helpful Links: The Open Source Newspaper | Drupal Case Study: New York Observer | Drupal Case Study: Augusta Chronical | Information.dk - Converting a Newspaper to Drupal | Media Sites Using Drupal

 

 

 

The rule of thumb that you should generally go by is this. (Which was actually taken from another Website, but summed up everything really well): If you have the technical know-how to construct an email with an attachment, create a formatted document with Microsoft Word, and navigate through a web site, you have the skills needed for content management. It really is that easy, provided you have the right content management software.

Further Information

Due to the nature of the gallery, downloading an image from the Juicebox Gallery, has a few steps to it, but overall pretty easy. Please follow the steps below to download an image from the gallery.

  1. Open the gallery you would like to download an image from.
  2. Scroll to the image you want to download.
  3. Hover your mouse over the top right of the gallery box. Three icons will appear.
  4. Click the middle icon to open the image in a new page.
  5. When the image opens in the new window, you can drag and drop the image to download it.
  6. You can also right click the image to save it to your computer.

The video below explains the step-by-step process of pointing your domain. However, your alternative is to contact support@surfnewmedia.com and we can either walk you through or do the entire process for you.

Further Information

The short answer is no. By default the each edition upload size is limited to 200MB, but this upload size can be increased at any time.

Further Information

To add an e-edition to the site, please follow instructions below:

  1. Click on the ADD CONTENT link in the administration menu.
  2. A new page will open, choose “PDF Edition”
  3. Give the PDF a TITLE
  4. SECTION Choose E-Edition, Special Section, etc.
  5. Upload an image of the cover of the e-edition (optional) 6. Upload the PDF (one PDF of multiple pages)
  6. Click SAVE at the bottom of page

Further Information

Sidebar Box Ads:

  • Big Box: 300px wide by 250px tall
  • Half Box: 300px wide by 150px tall
  • Tile Ad: 300px wide by 100px tall

 Sidebar Weather Ads:

  • Weather Sponsor: 140px wide by 90px tall

 Banner Ads

  • Within Content Large: 620px wide by 150px tall
  • Within Content Standard: 620px wide by 90px tall
  • Flag Banner (if applicable): 350px wide by 100px tall

 Other Ads

  • Footer Banner: Can accommodate up 728px wide by 90px tall

Further Information

Setting up a business PayPal account enables your business to take payments for products and services without having to pay for an expensive merchant account. Your business can also take credit card and debit card payments, online check payments and direct payments from customers' personal PayPal accounts.

The following steps will take you through the process of creating a business account.

  1. Visit www.PayPal.com and click "Sign Up."
  2. Enter the requested information. The process requests the new PayPal account owner's name, address, email address, business address and business customer service contact information. Once all requested information is completed, submit the form.
  3. Open your email and check for new messages. Look for the verification email from PayPal. This notification normally arrives within minutes, and is required to open your account.
  4. Log into PayPal and follow the remaining instructions that require you to enter your bank account information. You can set up a business PayPal account with either a personal or business bank account. Enter the name of your bank along with the personal or business account number and routing number as instructed. PayPal will then send a verification request to your bank in the form of two small deposits. It normally takes three to five days for the verification process to complete.
  5. Check your personal or business bank account transactions three to five days after setting up the PayPal account. Once you see two deposits from PayPal, you can finish setting up your account.
  6. Log into your PayPal account and follow the instructions to finish verifying your personal or business bank account information. PayPal will then tell you your new PayPal account set up is complete, and ask you to choose your preferred business payment method. You will also be able to set up other business-related features, such as requesting a debit MasterCard, or setting up an online shopping system.

At this point, your PayPal account is active and ready for integration on your website. When using PayPal as your payment processor, Surf New Media will only need the email address assocaited with your PayPal account to integrate the payment system within your site. Do NOT send passwords!

Security Note: When recieving an email from PayPal, please note who the email is addressed to. PayPal will always start the email with your name. If your email address is used, please do not click on any links in the email. For more information on online security, please visit https://www.paypal.com/webapps/mpp/paypal-safety-and-security

Further Information

  1.  Login to the site as an administrator.
  2. In the upper left admin navigation bar click ADD CONTENT link.
  3. This will open a page of content types on the site. Click "Simple Ad."
  4. Fill in the blank for title.
  5. In the ad group choices, choose the ad placement (or size) wanted.
  6. Upload an image ad from your computer in the file upload area.
  7. In the URL Address, enter or copy-paste the advertisers website address
  8. Click SAVE on the bottom

Further Information

To add a new subscriber to the site, is a two-step process if the subscriber is to have an automatic expiration to their role. Please follow the steps below to complete this process:

  1. Login to the site with the admin account
  2. Click on the “People Menu" in the black administration menu at the top of the site
  3. Click the link (in the upper left of the People Page) to “Add User”
  4. Fill in the blanks for username, email address, password.
  5. Click on the role you would like to give them and click on the box to “notify user of new account”
  6. Click save
  7. To add an expiration date … after saving, click on the edit tab of the account you just created.
  8. Scroll down the page until you see a link for Ubercart Roles and click this.
  9. Add in the subscription duration for this account and click save.

Further Information

To check ad statistics on the site, please follow these steps:

  1. Login to Site with Administration Account.
  2. In the Administration Menu, click on “Find Content”
  3. On the new page that opens, click on the Ad List tab in the upper right.
  4. The new page will allow you to check statistics for each of the ads.

Further Information

The following payment systems are currently supported by the cart Surf New Media programs into its websites. The list will be expanded as more work gets completed and more developers contribute their modules to the community.
Solutions that don't require customers to redirect:

Systems that redirect your customers to a payment site and then back:

  • PayPal - PayPal Website Payments Standard lets customers checkout remotely, and Express Checkout lets them pay through PayPal without sharing any payment information.
  • Payflow Link - http://www.ubercart.org/contrib/2270
  • 2Checkout - A redirected payment system like Website Payments Standard.
  • WonderPay - Totally bypasses Ubercart checkout.
  • Ogone - http://www.ubercart.org/contrib/140

Further Information

When the site is ready to be launched, the following will need to be completed in order to ensure a successful launch.

Client Checklist:

  1. Make sure the test site created by Surf New Media is working as expected.
  2. Make sure you have access to the domain control panel of your website. This where you have registered your domain (GoDaddy, Network Solutions, etc.). Surf New Media will need access to the domain control panel to point your domain to the site when going live.
  3. If additional items are needed from your current website, please make sure to contact your current web developer to get whatever is needed.
  4. If email accounts will also be hosted with your site via Surf New Media, please send Surf New Media the list of email accounts that should be set up on the new server.

Surf New Media Checklist:

  1. We will set up the new server to house your new site. When completed, we will provide you will a welcome email (for your records), which will give you access to the server control panel and information for setting up your email accounts and FTP accounts if wanted.
  2. After the server is configured, we will take the test server offline and and transfer the site from the test server to the new server, which will be the live server when you are ready to launch.
  3. When the transfer is completed, we will provide you will a temporary ULR to access the site and use it before it is officially launched.
  4. When ready to launch, Surf New Media will access your domain control panel and point the domain to the new server. The site will then be “live.” Please note the propagation period for the domain to fully resolve can take up to 24 hours to complete.

Further Information

Full statistics and more than you will probably ever need are built right into the site. Clicks, pageviews, time spent on site, which feeds are used and how often, most, e-mails, most viewed, etc. Ads can be tracked through sent e-mails, but amount of times read through e-mail (automatic e-mails like news alerts) cannot be tracked. This is because once the story is e-mailed, it leaves the server and cannot be tracked. However, the ads associated with the automatic e-mails will reside on the server, and therefore can still be tracked for statistical purposes.

Further Information