A powerful CMS is only valuable if your team feels confident using it. That's why Surf CMS includes personalized staff training to help your newsroom, advertising department, and administrative staff get up to speed quickly.
Whether your newspaper has a small team of a few employees or a larger organization with multiple departments, we'll work with your staff to ensure everyone understands the tools they need to do their jobs efficiently.
Personalized Training
Every newspaper operates differently. We tailor our training to your publication's workflows, priorities, and staff responsibilities.
Training can be provided for:
- Publishers
- Editors
- Reporters
- Photographers
- Advertising staff
- Circulation staff
- Customer service
- Website administrators
- Marketing teams
- Other authorized users
Each team member learns the features most relevant to their role.
Learn by Doing
Our training focuses on real-world tasks your staff performs every day, including:
- Publishing articles
- Editing content
- Uploading photos and videos
- Managing the Media Library
- Scheduling stories
- Creating newsletters
- Managing advertising
- Updating menus
- Creating pages
- Using AI-powered tools
- Managing user accounts
Your team gains practical experience using the platform in a familiar environment.
Training for New Features
As Surf CMS continues to evolve, we're here to help your staff learn about new features and capabilities, ensuring your newspaper gets the most value from the platform over time.
Documentation and Guidance
Training doesn't end after launch. We provide guidance and documentation to help answer common questions and support your staff as they become more familiar with the CMS.
Build Confidence
Learning a new CMS can feel overwhelming at first. Our goal is to make the transition as smooth as possible by providing clear instruction, answering questions, and helping your staff feel comfortable with the platform.
Designed for Newspapers
Because Surf CMS is built specifically for community newspapers, our training focuses on real newsroom workflows rather than generic website management.
From breaking news and obituaries to newsletters and advertising, your staff learns how to use the tools they'll rely on every day.
Ongoing Support
We're committed to your long-term success. Even after your initial training is complete, our support team is available to answer questions, provide guidance, and help your staff make the most of Surf CMS.
Helping Your Team Succeed
The best software is backed by great training. Surf CMS combines a newspaper-focused platform with personalized instruction, giving your staff the knowledge and confidence to publish efficiently from day one.
Empower your team with confidence. We'll provide the training, guidance, and ongoing support your staff needs to get the most from Surf CMS—before, during, and after your website launch.