Technology is important—but when you need help, nothing replaces talking to a real person who understands your business.
At Surf CMS, our support team isn't made up of people reading from scripts or learning newspaper terminology for the first time. We've worked with community newspapers, newsrooms, advertising departments, and digital publishing, so we understand the challenges you face every day.
When you contact us, you're talking to people who understand newspapers.
Real People. Real Answers.
When questions come up, you'll work with knowledgeable professionals who can help you solve problems quickly and efficiently.
Whether you need assistance with:
Publishing a story
Managing users
Updating your homepage
Troubleshooting a feature
Configuring newsletters
Advertising…
Professional email is an essential part of every newspaper. Surf CMS offers reliable email hosting that allows your staff to use custom email addresses with your newspaper's domain, giving your organization a more professional image while simplifying account management.
Whether you're managing a handful of email accounts or an entire newsroom, our email hosting is designed to keep your team connected and productive.
Professional Email Addresses
Create branded email accounts using your own domain, such as:
editor@yournewspaper.com
news@yournewspaper.com
sports@yournewspaper.com
advertising@yournewspaper.com
classifieds@yournewspaper.com
circulation@yournewspaper.com
support@yournewspaper.com
Professional email addresses reinforce your newspaper's brand and build trust with…
A great website needs reliable hosting. Surf CMS includes managed website hosting designed specifically for community newspapers, providing the speed, security, and reliability your publication depends on every day.
Instead of managing servers, software updates, and technical maintenance yourself, you can focus on publishing local news while our team takes care of the technology behind the scenes.
Fully Managed Hosting
Our hosting service is designed to keep your website running smoothly with professional management that includes:
Reliable web hosting
Server monitoring
Security updates
Performance optimization
Regular maintenance
Automatic software updates
Backup management
Technical support
We handle the infrastructure so your staff can focus on journalism.
Built for…
A powerful CMS is only valuable if your team feels confident using it. That's why Surf CMS includes personalized staff training to help your newsroom, advertising department, and administrative staff get up to speed quickly.
Whether your newspaper has a small team of a few employees or a larger organization with multiple departments, we'll work with your staff to ensure everyone understands the tools they need to do their jobs efficiently.
Personalized Training
Every newspaper operates differently. We tailor our training to your publication's workflows, priorities, and staff responsibilities.
Training can be provided for:
Publishers
Editors
Reporters
Photographers
Advertising staff
Circulation staff
Customer service
Website administrators
Marketing teams
Other authorized…
Manually copying hundreds ... or thousands of articles isn't practical. Surf CMS includes powerful content import capabilities that help move large amounts of information into your website quickly and accurately.
Whether you're launching a new website, importing archived articles, adding directories, or migrating content from another system, Surf CMS helps simplify the process while reducing manual work.
Import Large Amounts of Content
Bring a wide variety of content into your website, including:
News articles
Sports stories
Opinion columns
Obituaries
Event listings
Business directories
Staff directories
Community resources
Classified listings
Legal notices
Photo galleries
Documents
Static pages
Importing content helps your team spend less time entering data and more time…
Moving from BLOX Digital® or TownNews® to a new CMS is a major decision—but it doesn't have to be a difficult one. Surf CMS provides guided migration services designed specifically for community newspapers, helping you transition to a modern publishing platform while protecting your content, search rankings, and readers' experience.
Our team understands newspaper websites and has experience working with newsroom workflows, advertising, subscriptions, and digital publishing. We'll help you navigate the migration process from planning through launch.
A Customized Migration Plan
Every newspaper has its own website, workflows, and priorities. We work with you to develop a migration plan that fits your publication, minimizing disruption while ensuring a smooth transition.
Migration…
Thinking about moving from WordPress? You're not alone. Many community newspapers outgrow their existing website as their digital needs become more complex. Surf CMS makes the transition from WordPress straightforward, helping you move your content, users, media, and website structure with guidance every step of the way.
Our team has experience migrating newspaper websites and understands that preserving your content, search rankings, and reader experience is just as important as launching your new site.
A Guided Migration Process
Every newspaper is different, which is why we tailor each migration to your publication.
Our migration process can include:
Website planning
Content migration
Media migration
User account migration
Category and section mapping
URL preservation…
Keeping your website secure and up to date shouldn't be another task on your newsroom's to-do list. Surf CMS includes automatic software updates that help keep your website running smoothly with the latest improvements, security patches, and performance enhancements.
Instead of worrying about outdated software or spending hours applying updates manually, your team can focus on what matters most—publishing great journalism.
Stay Current Automatically
Surf CMS regularly applies software updates to help ensure your website remains:
Secure
Stable
Reliable
High performing
Compatible with modern browsers
Ready for future enhancements
Your website continues to improve without requiring constant attention from your staff.
Security Updates
Software updates often include important…